There is an order minimum* of $50 to qualify for shipping or local delivery
Shipping: please allow 4 - 8 business days for delivery
Local Delivery: please allow for 2 - 4 business days for delivery
*Minimums apply to orders that include frozen meat only. Retail only orders (meat sticks included) do not require an order minimum and qualify for FREE shipping. If you order frozen meat with a retail item, the minimum order requirements ($50) apply and normal shipping rates apply.
SHIPPING
Orders are processed within 2 to 4 business after receiving your confirmation email. Once your order has been shipped, you will receive a notification that will include your tracking information. All orders ship via 1 - 2 day air or ground.
Due to the nature of shipping frozen goods, we only ship on Monday, Tuesday and Wednesdays. This is to ensure that your items are delivered to you on time with optimal quality and product integrity. Please review the shipping chart below to estimate your shipping dates.
Approximate Shipping Schedule |
|
Order Day |
Estimated Shipping Day |
Monday |
Wednesday or Monday |
Tuesday - Friday |
Following Monday - Wednesday |
Saturday - Sunday |
Following Monday - Wednesday |
Items are packed in insulation with dry ice to sustain up to 48 hours shipping. We reccomend that you open your package as soon as possible to check for damage or thawing and to move into proper storage. Dry ice evaporates and may no longer be present when opening your items; this is very normal as is thawing. However, items that are no longer cold to the touch should not be consumed. If you experience this or any other issues with your order please contact us immedaitely at info@benjaminleebison.com. Additionally, we may request that photos be taken of any damaged or flawed items in order to best address the situation so please hold on to, but do not consume, damaged products until we have been able to review the situation.
Please handle and dispose of dry ice carefully and per the recommended guidelines by the CDC.
If you haven’t received your order within 2 days of receiving your shipping confirmation email or, please contact us immediately at info@benjaminleebison.com with your name and order number.